Legal
Privacy Policy
Last updated: February 2026
What data is collected
ZYENEX CPMS processes client records, clinical notes, session data, assessment results, billing data, and user account information. Data is collected as necessary for care operations, scheduling, billing, and quality assurance.
Purpose of processing
Data is processed for the purposes of care delivery, appointment scheduling, clinical documentation, billing operations, quality improvement, and regulatory compliance. Data is not used for marketing, advertising, or any purpose unrelated to clinical operations.
Access control and role separation
Access to data is governed by role-based permissions. Users can only access information relevant to their assigned role. All access is logged and auditable.
Data retention
Data retention policies are configurable by the deploying organisation to match local regulatory requirements and institutional policies. Retention periods are set during deployment configuration.
Data sharing
Data is shared only as authorised by the clinic or deploying organisation. ZYENEX does not sell, rent, or share clinical data with third parties for commercial purposes.
User rights
Depending on applicable jurisdiction, data subjects may have rights to access, rectify, or request deletion of their data. These rights are exercised through the deploying organisation.
Contact for privacy concerns
For privacy-related enquiries, please contact the deploying organisation or reach ZYENEX directly at hello@zyenex.com.